Exam Code: 070-682
Exam Name: Pro. Upgrading to Windows 7 MCITP Enterprise Desktop Support Technician
Certification Provider: Microsoft
Corresponding Certification: MCITP

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Updated: Sep 13, 2026

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Microsoft 070-682 Exam Overview:

Certification Vendor:	Microsoft
Exam Name:	Pro: Upgrading to Windows 7 MCITP Enterprise Desktop Support Technician
Exam Number:	70-682
Exam Duration:	120 minutes
Available Languages:	Japanese, English, French, German
Related Certifications:	MCITP: Enterprise Desktop Support Technician 7 MCTS: Windows 7, Configuration
Real Exam Qty:	45–50
Passing Score:	700 / 1000
Certificate Validity Period:	Retired, no active validity
Exam Price:	Approx. $150 USD
Exam Format:	Simulation, Drag and drop, Multiple choice, Reorder
Recommended Training:	6292A: Installing and Configuring Windows 7 Client 6293A: Troubleshooting and Supporting Windows 7 in the Enterprise
Exam Registration:	Microsoft Learn Archive
Sample Questions:	Microsoft 070-682 Sample Questions
Exam Way:	Proctored onsite at authorized testing centers; retired, no longer available for registration
Pre Condition:	Recommended: Hold MCDST (Windows XP) or MCITP: Enterprise Support Technician (Windows Vista); 3+ years Windows administration, 2+ years desktop support experience
Official Syllabus URL:	https://learn.microsoft.com/en-us/archive/technet-wiki/7749.exam-70-682-pro-upgrading-to-windows-7-mcitp-enterprise-desktop-support-technician

Microsoft 070-682 Exam Syllabus Topics:

Section	Weight	Objectives
Maintaining and Supporting Windows 7	15%	- Identifying and resolving desktop issues - Performance monitoring and optimization - System recovery and backup
Configuring Hardware and Applications	20%	- Application installation and compatibility - Device drivers and hardware compatibility - Solving software installation and runtime issues
Configuring Mobile Computing	15%	- Power plans and settings - Remote Desktop and Mobility Center - BitLocker and BitLocker To Go
Installing, Upgrading, and Migrating to Windows 7	20%	- Troubleshooting installation and upgrade issues - Upgrade paths and requirements - Migration tools and processes
Configuring Network Connectivity	15%	- Troubleshooting network access problems - Wireless and remote connectivity - IPv4 and IPv6 configuration
Configuring Access to Resources	15%	- User account control and authentication - File, folder, and printer permissions - Offline files and sync center

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