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Oracle 1Z0-1034-21 Exam Overview:
| Certification Vendor: | Oracle |
| Exam Name: | Oracle B2C Service Integration and Development 2021 Implementation Essentials |
| Exam Number: | 1Z0-1034-21 |
| Available Languages: | English, Japanese |
| Passing Score: | 60% |
| Exam Format: | Multiple Choice, Multiple Select |
| Related Certifications: | Oracle B2C Service Integration and Development 2022 Implementation Professional (1Z0-1034-22) |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | 18 months |
| Exam Price: | $245 USD |
| Real Exam Qty: | 55-56 |
| Recommended Training: | Oracle Cloud Learning Subscription Oracle B2C Service Integration and Development |
| Exam Registration: | Oracle MyLearn Registration Pearson VUE (Japanese only) |
| Sample Questions: | Oracle 1Z0-1034-21 Sample Questions |
| Exam Way: | Online proctored via Oracle MyLearn platform; Japanese version available via Pearson VUE |
| Pre Condition: | No formal prerequisites; hands-on experience with Oracle B2C Service is recommended |
| Official Syllabus URL: | https://education.oracle.com/oracle-b2c-service-integration-and-development-2021-implementation-essentials/pexam_1Z0-1034-21 |
Oracle 1Z0-1034-21 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Deployment & Troubleshooting | 5% | - Performance Optimization - Logging and Debugging - Deployment Process |
| Integration APIs | 25% | - Connect Web Services for SOAP - Connect REST API - Connect for PHP - Authentication and Security |
| Oracle B2C Service Architecture & Data Model | 20% | - RightNow Object Query Language (ROQL) - Data Access and Security Model - Connect Common Object Model (CCOM) - Custom Objects and Fields |
| Customer Portal Customization | 35% | - Standard and Syndicated Widgets - Custom Widget Development - Portal Framework and Deployment - Models, Controllers and JavaScript - Look and Feel Customization |
| Agent Desktop & Console Extensions | 15% | - Console Customization - Agent Scripting and Workflows - Desktop Add-ins using .NET |
Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:
1. You are creating the authentication portion of an add-in and have several options.
The agents will haveaccess to use the Connect Web Services (CWS) API and session authentication. Each agent will require a unique login to the system, and audit history should be aggregated by a unique agent.
Identify the correct way to handle authentication in an add-in.
A) Authenticate via staff account and session ID by calling prepareConnectsession.
B) Authenticate via a single username and password that is stored in a text file included with the add-in.
C) Authenticate via a customized SAML authentication structure.
D) Authenticate via username and password that are stored in add-in server configuration variables.
2. Which statement is true about the Knowledge API?
A) A unique interaction ID is allocated for each unique user and can be reused by the users for multiple visits forthe duration specified by the VISIT_MAX_TIME configuration value.
B) In thecustomer portal framework, each unique visit by a user is tracked through an interaction ID.
C) A new interaction ID is automatically created as soon as an old ID expires.
D) In the customer portal framework, each unique visit by a user is tracked through the web session
3. Identify two statements that aretrue about system attributes.
A) System attributes must exist only in the COpackage.
B) System attributes can be used directly by the Formlnput widget In the Customer Portal framework.
C) In the Connect PHP API, system attributes are referenced via the CustomFields . <packagename>. <attributename> syntax.
D) System attributes can be used by the Syndicated ConditionalChatLink widget.
4. You have extended the standard Contact model to a custom model named Extendedcontact, which contains the addcustomName ()function. You have completed the mapping inextensions.ymi file already.
What is the correct code to call this function from a custom controller?
A)
B)
C)
D)
E)
A) Option B
B) Option D
C) Option A
D) Option C
5. Which is the correct syntax to place a message base <otstom_msg_xnput_label) in a form inputwidget in the Oracle B2C Service customer portal?
A) <ra:wiciget path="input/TextInput" label_input="#rn:mag: CU3TOM_M3G_INPDT_LABEL#" />
B) <rn:widget pafch="input/FormInpuf input_label="|rn:mag: CD3TOM_MSG__INPOT_IiABEL#" />
C) <rn:widget path="input/PormInput" label_input="%rnimag: OT3TOM_M3G_rNPTJT_LABEL%" />
D) <m:widget path="input/TextXnput [VD1] " input_label="%rn:ni3g: CUSTOM_MSG_INPUT_IiABEL%" />
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: A,C | Question # 4 Answer: B | Question # 5 Answer: B |
By Iris
