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Operational Procedures (23%):
- In a given scenario, use remote access technologies.
- Compare and contrast best practices connected to different types of documentation;
- Explain basic safety procedures;
- In a given scenario, implement fundamental change management in best practices;
- Explain environmental effects and relevant controls;
- Define the fundamentals of scripting;
- In a given scenario, implement fundamental disaster prevention and recovery techniques;
- In a given scenario, use the appropriate communication methods and professionalism;
- Explain the processes involved in addressing prohibited activity/content, policy concepts, licensing, and privacy;
These are the topics required to be studied in preparation for the CompTIA 220-1002 exam. The candidates must understand these concepts to enhance their performance in the certification test. When it comes to preparation resources, CompTIA offers various training tools, such as virtual labs, instructor-led training courses, video tutorials, and study guides.
Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide
CompTIA 220-1002 Exam Overview:
| Certification Vendor: | CompTIA |
| Exam Name: | CompTIA A+ Core 2 (220-1002) |
| Exam Number: | 220-1002 |
| Exam Format: | Multiple-choice questions, Performance-based questions (PBQs) |
| Available Languages: | English, Japanese, Portuguese, Spanish, German |
| Real Exam Qty: | Up to 90 |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | 3 years |
| Related Certifications: | CompTIA A+ Core 1 (220-1001) CompTIA A+ (Core 1 & Core 2) |
| Passing Score: | 700 (on a scale of 100–900) |
| Exam Price: | USD 246 (may vary by region) |
| Recommended Training: | CompTIA Official Training Resources CompTIA CertMaster Learn (A+ Core 2) |
| Exam Registration: | CompTIA Exam Registration (Pearson VUE) CompTIA A+ Certification Page |
| Sample Questions: | CompTIA 220-1002 Sample Questions |
| Exam Way: | In-person at Pearson VUE test centers or online proctored exam |
| Pre Condition: | No formal prerequisites required. CompTIA recommends 9–12 months of hands-on IT experience. |
| Official Syllabus URL: | https://www.comptia.org/certifications/a |
If you are eager to acquire the CompTIA A+ certification, you will need to go through two exams, and the CompTIA 220-1002 is the second of them.
CompTIA 220-1002 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Operational Procedures | 22% | - Safety and environmental procedures
|
| Topic 2: Operating Systems | 28% | - Windows operating system configuration and management
|
| Topic 3: Security | 22% | - Security practices
|
| Topic 4: Software Troubleshooting | 28% | - Windows troubleshooting
|
By Truda
