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Avaya 3171T Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | APDS Avaya Enterprise Team Engagement Solutions Online Test |
| Exam Number: | 3171T |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 60 |
| Exam Format: | Multiple Choice, Drag and Drop |
| Exam Duration: | 90–105 |
| Related Certifications: | Avaya Professional Sales Specialist Avaya Professional Implementation Specialist |
| Exam Price: | $350 USD |
| Passing Score: | 69%–70% |
| Available Languages: | English |
| Recommended Training: | Avaya Official Training Courses |
| Exam Registration: | Avaya Certification Portal Pearson VUE |
| Sample Questions: | Avaya 3171T Sample Questions |
| Exam Way: | Online proctored or in-person at authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended experience with Avaya UC and contact center solutions |
| Official Syllabus URL: | https://www.avaya.com/en/support/training-certification/ |
Avaya 3171T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Avaya Team Engagement Solutions Overview | 20% | - Introduction to Avaya Team Engagement Solutions - Avaya portfolio and product offerings - Benefits and business value |
| Topic 2: Unified Communications and Collaboration (UC&C) | 25% | - Integration with third-party applications - UC&C architecture and components - Avaya Equinox and Aura solutions - Collaboration tools and endpoints |
| Topic 3: Contact Center Solutions | 20% | - Reporting, analytics, and workforce optimization - Avaya Aura Contact Center overview - Routing, queuing, and call handling |
| Topic 4: Deployment and Management | 25% | - Virtualization and survivability - Administration, maintenance, and licensing - Solution design and sizing - Security, compliance, and troubleshooting |
| Topic 5: Solution Selling and Customer Engagement | 10% | - Solution recommendation and positioning - Customer requirement analysis - Value proposition and ROI analysis |
Avaya APDS Avaya Enterprise Team Engagement Solutions Online Test Sample Questions:
1. When Avaya Aura Application Enablement Services (AES) accesses Communication Manager what can be said about Communication Manager?
A) Communication Manager must be operating in the Avaya Aura Core
B) Communication Manager must be operating as Feature Server
C) Communication Manager must be operating in a survivable remote mode
D) Communication Manager must be operating as Evolution Server
2. Which two factors distinguish Avaya in the market? (choose two)
A) Distributed deployment and management
B) Separation of core, applications and devices
C) Open / Multi-vendor
D) People-centric innovation
E) Closed single vendor approach
3. The Avaya Equinox Attendant supports two different operating modes: computer and deskphone.
Which statement regarding making and receiving calls using a headset in computer mode is correct?
A) They can use a headset attached to their 9600 H.323 phone
B) They can use a headset attached to their J129 phone
C) They can use a headset attached to their PC
D) They can use a headset attached to their 96x1 SIP phone
4. Avaya Equinox supports several options for corporate directory access.
What describes these options?
A) CES Corporate Directory Search for mobile platforms only, ActiveSync for Mac/Windows platforms, LD AP for mobile platforms only, and AADS Corporate Directory Search for all platforms
B) CES Corporate Directory Search for Mac/Windows platforms, ActiveSync for mobile platforms only, LD AP for mobile platforms only, and AADS Corporate Directory Search for all platforms
C) CES Corporate Directory Search for all platforms, ActiveSync for mobile platforms only, LD AP for Mac/Windows platforms, and AADS Corporate Directory mobile platforms only
D) CES Corporate Directory Search for mobile platforms only, ActiveSync for mobile platforms only, LD AP for Mac/Windows platforms and AADS Corporate Directory Search for all platforms
5. You can use more than one session Manager server for registration of Avaya Equinox 3.x Clients.
When the clients are initially configured, how many Session Managers can manually be configured?
A) three
B) one
C) four
D) two
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C,D | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: B |
By Selena
