Exam Code: 7303.1
Exam Name: Avaya CallPilot® Implementation Exam
Certification Provider: Avaya
Corresponding Certification: Avaya CallPilot

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Updated: Jul 23, 2026

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Avaya 7303.1 Exam Overview:

Certification Vendor:	Avaya
Exam Name:	Avaya CallPilot® Implementation Exam
Exam Number:	7303.1
Exam Duration:	90 minutes
Related Certifications:	Avaya CallPilot® Maintenance Exam (7304) Avaya Certified Support Specialist - CallPilot
Available Languages:	English
Certificate Validity Period:	2 years
Exam Format:	Multiple Choice, Multiple Select
Passing Score:	67% - 70% (official exact score not disclosed)
Exam Price:	$125 USD
Real Exam Qty:	60 - 68
Recommended Training:	Avaya CallPilot Implementation Official Training
Exam Registration:	Avaya Learning Center Pearson VUE Avaya Exam Registration
Exam Way:	Proctored: Online via Avaya Learning Center or Onsite at Pearson VUE authorized test centers
Pre Condition:	Recommended: 6–12 months hands-on experience with Avaya CallPilot systems; completion of related Avaya official training courses; no mandatory prerequisite exams
Official Syllabus URL:	https://www.avaya-learning.com/lms/#/training/catalog/offering/19082

Avaya 7303.1 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Implementation Validation	15%	- Performance and capacity checks - Call flow and message delivery validation - Functionality testing and verification
Topic 2: Installation	20%	- Server and software installation procedures - License activation and setup - Post-installation verification
Topic 3: Implementation Preparation	20%	- Site and hardware requirements - System architecture and components - Network and telephony integration planning - Software prerequisites and compatibility
Topic 4: Implementation Troubleshooting	15%	- Log analysis and diagnostic tools - Common installation and configuration issues - Integration and connectivity problems
Topic 5: Configuration & Integration	30%	- Integration with Avaya Communication Manager/PBX - Network and security settings - System parameters and basic setup - Feature configuration (voice messaging, auto-attendant) - Mailbox and user profile configuration

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