Exam Code: 920-221
Exam Name: Nortel Convered Campus ERS Installation and Configuration
Certification Provider: Nortel
Corresponding Certification: Nortel Other Certification

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Updated: Jul 31, 2026

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Nortel 920-221 Exam Overview:

Certification Vendor:	Nortel
Exam Name:	Nortel Convered Campus ERS Installation and Configuration
Exam Number:	920-221
Exam Price:	$125 USD
Certificate Validity Period:	Not specified / Retired
Available Languages:	English
Real Exam Qty:	59-64
Related Certifications:	Nortel Converged Campus Solutions Nortel NCSS (Nortel Certified Support Specialist)
Exam Format:	Multiple Choice
Exam Duration:	90 minutes
Passing Score:	70%
Recommended Training:	Avaya ERS Series Documentation Nortel Official Documentation (legacy)
Exam Registration:	Pearson VUE (historical delivery)
Sample Questions:	Nortel 920-221 Sample Questions
Exam Way:	Computer-based testing (CBT) at authorized test centers
Pre Condition:	No formal prerequisites; recommended basic networking knowledge
Official Syllabus URL:	Not available (exam retired, Nortel acquired by Avaya)

Nortel 920-221 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Basic Configuration	25%	- IP addressing and management interfaces - Initial setup and access methods - VLAN configuration and trunking
Topic 2: Advanced Features & Routing	20%	- Security features and access control - Static and dynamic routing protocols - Multicast support
Topic 3: Converged Campus ERS Hardware Overview	20%	- Power and environmental requirements - Hardware components and models - Installation procedures and cabling
Topic 4: Switching Protocols & Features	25%	- Spanning Tree Protocol (STP/RSTP/MSTP) - Quality of Service (QoS) implementation - Link aggregation and redundancy
Topic 5: Management & Troubleshooting	10%	- Monitoring and system logging - Diagnostic tools and fault isolation - Software upgrades and configuration backup

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