Exam Code: CIS-EM
Exam Name: Certified Implementation Specialist-Event Management Exam
Certification Provider: ServiceNow
Corresponding Certification: CIS-Event Management

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Updated: Aug 16, 2026

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ServiceNow CIS-EM Exam Overview:

Certification Vendor:	ServiceNow
Exam Name:	Certified Implementation Specialist - Event Management
Exam Number:	CIS-EM
Related Certifications:	ServiceNow Certified System Administrator ServiceNow Certified Implementation Specialist
Real Exam Qty:	30
Available Languages:	English, Japanese
Exam Price:	$300 USD
Exam Duration:	60 minutes
Exam Format:	Multiple Choice, Multiple Select
Sample Questions:	ServiceNow CIS-EM Sample Questions
Exam Way:	Online proctored or onsite testing center
Pre Condition:	ServiceNow recommends candidates hold the Certified System Administrator (CSA) certification and have hands-on experience with Event Management implementations.
Official Syllabus URL:	https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-event-management-mainline?id=kb_article_view&sysparm_article=KB0011604

The Key to Becoming a ServiceNow CIS-EM Certified: a Study guide about how to pass the ServiceNow CIS-EM Exam

ServiceNow CIS-EM Exam on what to expect from the certification process and tips on how to pass

Get Certified For ServiceNow CIS-EM Exam Using This Guide: A Study guide share about the exam, the material that you need to take the exam

The ServiceNow Certified Implementation Specialist Event Management (CIS-EM) certification is one that you do not hear much about. It is rarely even mentioned among ServiceNow certifications on community forums, in spite of the fact that it is a required certification to be eligible for others like the ServiceNow Certified Application Developer (SCAD) and ServiceNow Certified Professional (CPS). We will go to walk you through what to expect in the exam and give you some tips and tricks to help you along the way which are all included in CIS-EM Dumps.

What is the exam cost of the ServiceNow CIS-EM Exam?

ServiceNow CIS-EM Exam should be around USD $450 USD.

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-event-management-blueprint.pdf

ServiceNow CIS-EM Exam Syllabus Topics:

Section	Objectives
Topic 1: Alerts and Tasks	- Task Automation 1. Escalation workflows 2. Notification management 3. Incident creation - Alert Management 1. Alert promotion 2. Anomaly alerts 3. Alert intelligence
Topic 2: Event Sources	- Monitoring Integrations 1. Custom connectors 2. Cloud monitoring sources 3. Third-party monitoring tools - Data Ingestion 1. SNMP traps 2. Authentication and validation 3. Webhook integrations
Topic 3: Event Configuration and Use	- Correlation and Deduplication 1. Alert correlation 2. Deduplication 3. Event enrichment - Event Processing 1. Event filtering 2. Event rules 3. Threshold management
Topic 4: Architecture and Discovery	- Event Management Architecture 1. ECC Queue 2. Connector framework 3. MID Server - CMDB and Discovery 1. Discovery integration 2. CI binding 3. Service Mapping
Topic 5: Event Management Overview	- Event Management Concepts 1. Event lifecycle 2. Operational visibility 3. Alert lifecycle

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