Exam Code: C_C4HCBU1808
Exam Name: SAP Certified Application Associate - SAP Commerce Cloud Business User
Certification Provider: SAP
Corresponding Certification: SAP Certified Application Associate

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Updated: Aug 04, 2026

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SAP C_C4HCBU1808 Exam Overview:

Certification Vendor:	SAP
Exam Name:	SAP Certified Application Associate - SAP Commerce Cloud Business User (1808)
Exam Number:	C_C4HCBU1808
Exam Duration:	180 minutes
Real Exam Qty:	80
Available Languages:	English
Passing Score:	65%
Certificate Validity Period:	12 months
Exam Format:	Multiple Choice, Multiple Response
Exam Price:	USD 500 (may vary by region)
Related Certifications:	SAP Certified Application Associate - SAP Commerce Cloud Developer SAP Certified Development Associate - SAP Commerce Cloud
Recommended Training:	SAP Learning Journey: SAP Commerce Cloud Business User SAP Commerce Cloud Business User Training Courses
Exam Registration:	SAP Certification Portal
Sample Questions:	SAP C_C4HCBU1808 Sample Questions
Exam Way:	Online proctored or onsite testing via SAP authorized exam centers
Pre Condition:	Basic knowledge of SAP Commerce Cloud business processes is recommended. No mandatory prerequisite certification.
Official Syllabus URL:	https://training.sap.com/certification/c_c4hcbu1808-sap-certified-application-associate-sap-commerce-cloud-business-user/

SAP C_C4HCBU1808 Exam Syllabus Topics:

Section	Objectives
Product Content Management	- Product Information Management (PIM) 1. Data imports and synchronization 2. Managing product attributes and media - Product Data Modeling 1. Catalog management and versions 2. Products, variants, and classifications
SAP Commerce Cloud Fundamentals	- Architecture Overview 1. SAP Commerce Cloud system architecture and components 2. Cloud deployment concepts and environments - Business User Roles and Navigation 1. User roles and permissions in Commerce Cloud 2. Backoffice navigation and personalization
Customer and Order Management	- Customer Management 1. Customer accounts and profiles 2. Customer service operations in Backoffice - Order Lifecycle 1. Returns and refunds handling 2. Order creation and processing
Marketing and Promotions	- Personalization 1. Content personalization rules 2. Targeting and segmentation concepts - Promotion Management 1. Creating and managing promotions 2. Coupons and discount rules
Merchandising and Storefront Management	- Assortments and Categories 1. Category structure and navigation 2. Product placement and merchandising rules - Search and Navigation 1. Faceted search configuration 2. Search result optimization

SAP Certified Application Associate - SAP Commerce Cloud Business User Sample Questions:

1. What are key features of entitlement and metering for SAP Commerce? (3)

A) Abil ty to grant entitlements at checkout
B) Abil ty to measure usage and limit access when a threshold is reached
C) Ability to automatically connect external entitlement platforms
D) Ability to view entitlements in the WCMS Cockpit
E) Abil ty to assign multiple metered or non-meterd entitlements to a product

2. According to the SAP Application Lifecycle Framework for Commerce, when should you work on effort estimation?

A) Post-project
B) During the Initiation phase
C) During the Engineering phase
D) During deployment

3. Which integrations are supported out-of-the-box by SAP Commerce? (2)

A) LDAP Integration
B) SAP Synchronous Order Management
C) SAP Address Validation
D) SAP Product Lifecycle Management

4. What can you do in the BackOffice Administration Cockpit? (2)

A) Reload constraints into the validation engine
B) Create a new constraint type
C) View all constraints in the system
D) Create a constraint method

5. Which are out-of-the-box features of the SAP Commerce, B2C accelerator? (3)

A) Pre-paid system
B) Buy online and pick up in store
C) Bundling of products and services
D) Express checkout
E) Social network integration

Solutions:

Question # 1
Answer: A,B,E

Question # 2
Answer: B

Question # 3
Answer: A,B

Question # 4
Answer: A,C

Question # 5
Answer: B,D,E

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