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HP HP2-B85 Exam Overview:
| Certification Vendor: | HP |
| Exam Name: | HP Imaging and Printing Sales Fundamentals Exam |
| Exam Number: | HP2-B85 |
| Certificate Validity Period: | Unknown |
| Exam Duration: | Unknown |
| Exam Format: | Multiple choice |
| Real Exam Qty: | Unknown |
| Available Languages: | English |
| Exam Price: | Unknown |
| Passing Score: | Unknown |
| Related Certifications: | HP Advanced Sales Certified - Imaging and Printing Solutions |
| Recommended Training: | HP Learning Center |
| Exam Registration: | HP Certification Program |
| Sample Questions: | HP HP2-B85 Sample Questions |
| Exam Way: | HP certification exam delivery through authorized testing channels. |
| Pre Condition: | No formal prerequisite found. |
| Official Syllabus URL: | https://www.hp.com/certification |
HP HP2-B85 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Needs and Solutions | - Identifying customer requirements - Matching HP solutions to customer business needs |
| HP Imaging and Printing Portfolio | - Product features and capabilities - Overview of HP imaging and printing products |
| HP Sales Fundamentals | - Sales positioning and value proposition - HP partner and customer engagement concepts |
| Printing Technologies and Concepts | - Imaging and printing solution benefits - Printing technologies fundamentals |
HP Imaging and Printing Sales Fundamentals Sample Questions:
1. What is one objective of researching customer industries prior to making sales calls?
A) to uncover industry secrets
B) to uncover contacts in related businesses
C) to develop core expertise in the customer's industry
D) to develop an understanding of regulatory issues for that industry
2. What are the key areas that a business must pay attention to?
A) sales, customers, administration, know-how, and expertise
B) sales, sales, sales, and sales
C) customers, clients, users, and partners
D) IT platforms, innovation, administration, and cash flow
3. Which tools are available for select HP Partners to find IPG strategy information and detailed marketing and sales materials for HP imaging and printing products? (Select two.)
A) the HP Partner Forum
B) the HP Printing Sales Guide
C) HP sales representatives
D) the HP IPG electronic Instant Reference Guide
E) the HP IPG Academy
4. What are accurate descriptions of a first impression in business? (Select two.)
A) always positive
B) made in the first 5 to 30 seconds
C) easy to change
D) difficult to change
E) based upon detailed information
5. Which HP technology is designed to simplify printer driver management?
A) HP Instant Support
B) HP Color Access Control
C) HP Universal Print Driver
D) HP Easy Printer Care
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: B,D | Question # 4 Answer: B,D | Question # 5 Answer: C |
By Emma
