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Exam Code: ISEB-ITILV3F
Exam Name: ITIL Foundation Certificate in IT Service Management
Certification Provider: ISEB
Corresponding Certification: ISEB Certification

Study with ISEB : ISEB-ITILV3F Exam Torrent as your best preparation materials

ISEB-ITILV3F

Updated: May 30, 2026

No. of Questions: 162 Questions & Answers with Testing Engine

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ISEB ITIL Foundation Certificate in IT Service Management Sample Questions:

1. The two main parts of the Service Catalogue are:

A) The Business Service Catalogue and the Technical Service Catalogue
B) Service Levels and Service Costs
C) The Service Portfolio and Retired Services
D) Service Attributes and Service Capabilities


2. Which of the following is NOT the responsibility of the Service Catalogue Manager?

A) Ensuring that information in the Service Catalogue is consistent with information in the
Service Portfolio
B) Ensuring that all operational services are recorded in the Service Catalogue
C) Ensuring that information within the Service Pipeline is accurate
D) Ensuring that information in the Service Catalogue is accurate


3. The BEST Processes to automate are those that are?

A) Carried out by lots of people
B) Critical to the success of the business mission
C) Simple and well understood
D) Carried out by Service Operations


4. Which process is responsible for sourcing and delivering components of requested standard services?

A) Service Portfolio Management
B) Service Desk
C) IT Finance
D) Request Fulfilment


5. The Left-hand side of the Service V Model represents requirements and specifications. What does the right-hand side of the Service V Model represent?

A) Performance and capacity requirements of services and IT infrastructure
B) The business value that can be expected from a given service
C) Roles and responsibilities required for an effective service management implementation
D) Validation and Testing


Solutions:

Question # 1
Answer: A		Question # 2
Answer: C		Question # 3
Answer: C		Question # 4
Answer: D		Question # 5
Answer: D

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