Exam Code: MB2-717
Exam Name: Microsoft Dynamics 365 for Sales
Certification Provider: Microsoft
Corresponding Certification: Microsoft Dynamics 365

Study with Microsoft : MB2-717 Exam Torrent as your best preparation materials

MB2-717

Updated: Oct 23, 2026

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Who should take the MB2-717 exam

The Microsoft Dynamics 365 for Sales MB2-717 Exam certification is an internationally recognized validation that identifies persons who earn it as possessing skilled as a Microsoft Specialist. If candidates want significant improvement in career growth needs enhanced knowledge, skills, and talents. The Microsoft Dynamics 365 for Sales MB2-717 Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass Microsoft Dynamics 365 for Sales MB2-717 Exam then he should take this exam.

Reference: https://www.microsoft.com/en-us/learning/exam-mb2-717.aspx

Microsoft MB2-717 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Microsoft Dynamics 365 for Sales
Exam Number:MB2-717
Related Certifications:Microsoft Certified Solutions Expert (MCSE): Business Applications
Microsoft Dynamics 365
Passing Score:700/1000
Exam Duration:120 minutes
Exam Price:USD 165
Real Exam Qty:40-60
Certificate Validity Period:Certification follows Microsoft certification policy; exam retired on December 31, 2018
Available Languages:English
Exam Format:Scenario-based questions, Multiple response, Multiple choice, Case study
Sample Questions:Microsoft MB2-717 Sample Questions
Exam Way:Computer-based exam delivered through authorized Microsoft testing partners (Pearson VUE). Exam retired on December 31, 2018.
Pre Condition:No formal prerequisite. Experience with Microsoft Dynamics 365 Sales processes and customer relationship management is recommended.
Official Syllabus URL:https://www.microsoft.com/en-us/learning/exam-mb2-717.aspx

How to book the MB2-717 Exam

These are following steps for registering the MB2-717 exam. Step 1: Visit to Microsoft Exam Registration Step 2: Signup/Login to MICROSOFT account Step 3: Search for MICROSOFT MB2-717 Certifications Exam Step 4: Select Date and Center of examination and confirm with payment value of $165

Microsoft MB2-717 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Manage the Sale Process25-30%- Manage product relationships
  • 1. Manage product hierarchies and properties
  • 2. Configure related products
- Manage business process flows
  • 1. Configure business process stages
  • 2. Manage territories and currencies
- Manage products by using the Product Catalog
  • 1. Manage products, families, and bundles
  • 2. Maintain price lists and discount lists
- Manage sales transactional records
  • 1. Create and manage orders and invoices
  • 2. Create and manage quotes
Topic 2: Manage Relationship and Sales Analysis10-15%- Manage relationship analysis
  • 1. Use Relationship Assistant
  • 2. Create actionable and productivity cards
- Manage sales analysis tools
  • 1. Use Advanced Find and reports
  • 2. Export and analyze data with Excel
- Integrate email with Dynamics 365 Sales
  • 1. Use Email Engagement and Auto Capture
  • 2. Track email interactions
- Manage relationship intelligence
  • 1. Track interactions and sales communications
  • 2. Configure Relationship Insights
Topic 3: Create a Customer Organizational Structure20-25%- Manage customer records
  • 1. Create and maintain customer organizational structures
  • 2. Manage accounts, contacts, and customers
- Manage customer communication
  • 1. Create and manage social engagement sources
  • 2. Generate and track leads
- Manage sales literature and competitors
  • 1. Maintain sales literature repositories
  • 2. Track and analyze competitors
- Manage the sales process
  • 1. Track sales progression from lead to invoice
  • 2. Create and maintain sales transactional records
Topic 4: Manage Leads and Opportunities15-20%- Identify and manage opportunities
  • 1. Manage opportunity records and statuses
  • 2. Create and assign opportunities
- Manage opportunity relationships
  • 1. Use opportunity views and reporting
  • 2. Analyze lost opportunities
- Manage leads
  • 1. Reactivate or disqualify leads
  • 2. Track leads through the qualification process
- Utilize opportunity functionality
  • 1. Close opportunities as won or lost
  • 2. Manage opportunity relationships and activities
Topic 5: Improve Sales Performance15-20%- Manage goals
  • 1. Create measurable goals and metrics
  • 2. Track progress using goal hierarchies
- Manage visual tools with Sales Analysis
  • 1. Use templates and reporting tools
  • 2. Create dashboards and charts

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