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Microsoft MB5-199 Exam Overview:
| Certification Vendor: | Microsoft |
| Exam Name: | Retail Management System Store Operations |
| Exam Number: | MB5-199 |
| Real Exam Qty: | 40–60 |
| Available Languages: | English |
| Exam Price: | $125–$150 USD |
| Exam Format: | Multiple Choice, Multiple Response |
| Certificate Validity Period: | Retired / No longer valid |
| Related Certifications: | Microsoft Business Solutions Retail |
| Exam Duration: | 90–120 |
| Passing Score: | 700/1000 |
| Recommended Training: | Microsoft RMS Official Documentation |
| Exam Registration: | Registration (Retired) |
| Sample Questions: | Microsoft MB5-199 Sample Questions |
| Exam Way: | Onsite at Pearson VUE / Prometric centers; retired since 2012 |
| Pre Condition: | No formal prerequisites; recommended experience with Microsoft RMS |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/previous-versions/mbs/mb5-199 |
Microsoft MB5-199 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Database and Inventory Management | 30% | - Manage inventory counts, transfers, and adjustments - Create and maintain items, categories, and prices - Set up suppliers, purchase orders, and receiving |
| Topic 2: Sales and Transaction Processing | 25% | - Manage customer accounts and loyalty programs - Process sales, returns, exchanges, and discounts - Handle payments, refunds, and tender types |
| Topic 3: Installation and Configuration | 25% | - Configure database connections and security - Install Store Operations and Server components - Set up hardware peripherals (POS, printer, scanner) |
| Topic 4: Daily Operations and Reporting | 20% | - Troubleshoot common operational issues - Open/close shift and day-end procedures - Generate operational and financial reports |
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