Exam Code: P_CRMSRV_70
Exam Name: SAP Certified Application Professional - Service with SAP CRM 7.0
Certification Provider: SAP
Corresponding Certification: SAP Certified Technology Professional

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Updated: Jul 25, 2026

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SAP P_CRMSRV_70 Exam Overview:

Certification Vendor:	SAP
Exam Name:	SAP Certified Application Professional - Service with SAP CRM 7.0
Exam Number:	P_CRMSRV_70
Certificate Validity Period:	Valid until SAP ends mainstream support for SAP CRM 7.0
Real Exam Qty:	80
Exam Price:	Approx. $500–$600 USD / €450–€600 EUR (varies by region)
Related Certifications:	SAP Certified Application Professional - Service with SAP EHP1 for SAP CRM 7.0 (P_CRMSRV_71)
Passing Score:	Typically 65%-75% (not explicitly published by SAP)
Exam Format:	Multiple Choice Single Answer, Multiple Choice Multiple Answer
Available Languages:	English
Exam Duration:	180 minutes
Recommended Training:	SAP Help Portal - CRM 7.0 SAP CRM Service Training (CR700)
Exam Registration:	SAP Training & Certification Shop
Exam Way:	Proctored online or at authorized SAP testing centers
Pre Condition:	Approx. 4–7 years of practical experience in SAP CRM Service; recommended completion of courses CR100, CR300, CR500, CR700
Official Syllabus URL:	https://cdn.training.sap.com/uploads/P_CRMSRV_70_sample_questions.pdf

SAP P_CRMSRV_70 Exam Syllabus Topics:

Section	Weight	Objectives
Technical Foundation & Cross Topics	20%	- CRM Middleware - CRM Business Scenarios - Extended Topics
Service Order Management & Core Processes	40%	- Service Confirmation and Billing - Complaints and Returns - Resource Planning Application - Service Plans - Service Agreements and Contracts - Service Order Management
Solution Design & Integration	40%	- CRM User Interface - ERP Integration - Special Processes and Scenarios - Master Data

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