Exam Code: SVC-16A
Exam Name: Apple Service Fundamentals
Certification Provider: Apple
Corresponding Certification: ACMT

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Updated: Aug 31, 2026

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The Apple Service Fundamentals SVC-16A Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled in Apple Service Fundamentals Certification. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Apple Service Fundamentals SVC-16A Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass Apple Service Fundamentals SVC-16A Exam then he should take this exam.

Apple SVC-16A Exam Overview:

Certification Vendor:	Apple
Exam Name:	Apple Service Fundamentals (SVC-16A)
Exam Number:	SVC-16A
Exam Duration:	120 minutes
Related Certifications:	Apple Service Certifications Apple Certified Support Professional (ACSP)
Available Languages:	English
Exam Format:	Multiple-choice single-select, Multiple-choice multiple-select
Real Exam Qty:	57-60
Exam Price:	USD $150 (regional pricing may vary)
Recommended Training:	Apple Support Training (Device & Service fundamentals)
Exam Registration:	Pearson VUE Apple Exams Apple Certification & Training Portal
Sample Questions:	Apple SVC-16A Sample Questions
Exam Way:	Online proctored (Pearson VUE / Pearson OnVUE) or authorized test centers depending on region
Pre Condition:	No strict prerequisite publicly defined; foundational Apple service/support knowledge recommended.
Official Syllabus URL:	https://training.apple.com/

Apple SVC-16A Exam Syllabus Topics:

Topic	Details
Topic 1	Basic Troubleshooting
Topic 2	ESD Precautions
Topic 3	Service and Documentation
Topic 4	Customer Experience
Topic 5	Safety

Reference: https://support.apple.com/en-us/HT205737

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