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Salesforce Sales-Con-201 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Sales Cloud Consultant Exam |
| Exam Number: | Sales-Con-201 |
| Exam Format: | Multiple-choice, Multiple-select |
| Related Certifications: | Salesforce Certified Administrator Salesforce Certified Advanced Administrator |
| Certificate Validity Period: | 2 years |
| Available Languages: | German, French, Portuguese (Brazilian), English, Spanish, Japanese |
| Exam Price: | USD 200 (retake: USD 100) |
| Exam Duration: | 105 minutes |
| Real Exam Qty: | 65 |
| Passing Score: | 73% |
| Recommended Training: | Administer, Extend, and Automate Salesforce (ADX211) Prepare for Your Salesforce Sales Cloud Consultant Credential |
| Exam Registration: | Kryterion Webassessor Pearson VUE |
| Sample Questions: | Salesforce Sales-Con-201 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | No mandatory prerequisites; recommended: Salesforce Certified Administrator, hands-on experience with Sales Cloud implementation |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-sales-cloud-consultant---Sales-Con-201 |
Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Data Management | 15% | - Manage data governance and maintenance - Ensure data quality and scalability - Data migration and integration considerations |
| Practical Application of Sales Cloud Expertise | 33% | - Build end-to-end sales processes from Lead to Close - Leverage Campaigns and integration tools - Configure Products, Price Books, Quotes, and multi-currency settings - Apply security models: sharing rules, role hierarchy, Account/Opportunity Teams |
| Sales Lifecycle | 23% | - Analyze sales and marketing processes - Select appropriate features: Sales Engagement, Territory Management, Forecasting, Einstein AI - Design reports and dashboards based on KPIs |
| Implementation Strategies | 15% | - Align sales processes with organizational goals - Translate business requirements and KPIs into Sales Cloud solutions - Plan deployment and post-implementation improvements |
| Predictive and Generative AI | 13% | - Apply Trusted AI Principles and ethical guidelines - Use AI tools in Sales Cloud and Agentforce for Sales |
| Consulting Practices | 14% | - Discovery, requirement analysis, and solution design - Facilitate successful engagements and adoption - Project management and delivery lifecycle |
Salesforce Certified Sales Cloud Consultant Sample Questions:
Universal Containers is planning to migrate two million account records and 10 million contact records from its existing legacy CRM application to Sales Cloud. Which solution should the consultant recommend?
- A. Data Loader
- B. Third-party tool
- C. Data Import Wizard
Correct Answer: B 🗳️
Universal Containers uses Sales Territories and is working with a consultant to reassign Accounts into new territories. Which attribute of Sales Territories should the consultant consider when developing the new territory model?
- A. A model must be activated in order to view reassigned accounts.
- B. The system administrator profile is required to run territory planning reports.
- C. All Account assignment rules should be run when the model state is set to Planning.
Correct Answer: A 🗳️
Cloud Kicks (CK) has recently lost several large deals to a competitor. CK management wants to start tracking the reasons why opportunities are being lost. What is the most efficient way for a consultant to meet this requirement?
- A. Create a new custom object and automation to track competitors.
- B. Create a new custom field on the Opportunity object.
- C. Create a Competitors channel in Slack to share insights and stories.
Correct Answer: B 🗳️
The sales director at Cloud Kicks wants to prevent users from viewing each other's Opportunities but wants them to check to see that the Account already exists prior to creating a new Account.
Which organization-wide default should the consultant recommend?
- A. Set Account and Opportunity to Public Read Only.
- B. Set Account to Public Read Only and use & criteria-based sharing rule on Opportunity.
- C. Set Account to Public Read Only and set Opportunity to Private.
Correct Answer: C 🗳️
A consultant is addressing Cloud Kicks' performance measurement needs and overcoming challenges within Sales Cloud. Which approach should a consultant adopt?
- A. Rely on general industry standards to determine performance measurement criteria and system architecture.
- B. Collaborate closely with the customer to discern their specific performance measurement requirements.
- C. Implement standardized performance measurement practices to ensure consistency across Sales Cloud.
Correct Answer: B 🗳️
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