Salesforce Slack-Admn-201 Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified Slack Administrator |
| Exam Number: | Slack-Admn-201 |
| Exam Price: | USD 200 |
| Exam Format: | Multiple-choice, Multiple-select |
| Certificate Validity Period: | 1 year |
| Related Certifications: | Salesforce Certified Administrator |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Passing Score: | 65% |
| Real Exam Qty: | 60-65 |
| Recommended Training: | Salesforce Official Exam Guide Trailhead Learning Path |
| Exam Registration: | Pearson VUE Kryterion Webassessor |
| Sample Questions: | Salesforce Slack-Admn-201 Sample Questions |
| Exam Way: | Online proctored or onsite at authorized testing centers |
| Pre Condition: | No mandatory prerequisites; recommended 6+ months of practical Slack administration experience |
| Official Syllabus URL: | https://trailhead.salesforce.com/help?article=Salesforce-Certified-Slack-Administrator-Exam-Guide |
Salesforce Slack-Admn-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Channel and User Group Administration | 28% | - Channel types and management - User group creation and administration - Archiving and deletion policies |
| Enabling Slack Success | 15% | - Optimization and training - Adoption strategy and best practices - Analytics and usage measurement |
| Workspace Administration | 9% | - Workspace visibility and configuration - Workspace creation and approval process - Multi-workspace architecture design |
| Security | 15% | - Data protection and retention policies - Audit and monitoring - Security governance and compliance |
| User Lifecycle Management | 14% | - Guest account management - User provisioning methods - Authentication and access control |
| App Administration | 10% | - App installation and configuration - Integration management - Workflow Builder usage |
| Fundamentals | 9% | - Slack paid plan features - Workspace and organization settings and dashboards - User roles and responsibilities |
Salesforce Certified Slack Administrator Sample Questions:
1. You are Workspace Admin of a small but fast-growing organization on Slack's Free plan.
You need to improve the security of logins and automate provisioning of Slack users to save time and expedite onboarding, while being mindful of costs.
Which Slack feature and plan will suit this need?
A) SAML single sign-on (SSO) and identity provider (IdP) groups on the Slack Business+ plan
B) Mandatory two-factor authentication (2FA) on the Slack Free plan
C) Mandatory SAML single sign-on (SSO) and identity provider (IdP) groups on Slack Enterprise Grid
D) Google Workspace single sign-on (SSO) and user groups on the Slack Pro plan
2. A company has recently implemented Slack, and many teams have started to use it instead of email. Admins want to help members be more productive in Slack without overwhelming them with too much training.
Which of the below would be the most effective way to increase members' productivity in Slack?
A) Connect tools they are already using, like Google Calendar or Box, to Slack.
B) Train everyone on how to create Slack integrations.
C) Allow employees to install social apps, like Giphy, that will help attract new Slack members.
D) Show employees how they can request new apps to be installed in Slack.
3. You're an Org Primary Owner on your company's Slack Enterprise Grid. You have six workspaces, each representing one line of business. Your company's Chief Information Officer (CIO) is keen on keeping all members of the organization informed about new Slack features on an ongoing basis.
How can you ensure all members are receiving ongoing enablement on new Slack features?
(Select the best answer.)
A) Pin messages related to new Slack features in a dedicated multi-workspace channel on a recurring basis.
B) Leverage an org-wide channel to announce new Slack features on a recurring basis, and bookmark useful links and learning material in channel.
C) Direct members to a #help-slack channel to ask questions about new Slack features and receive feedback from your Slack Champions.
D) Advise Workspace Admins to direct all members to Slack's website to review new features.
4. You're the Primary Org Owner for your university's Slack Enterprise Grid. You're responsible for launching Slack to first-year students and faculty members.
What is the most efficient way to set up students as full members and faculty members as Workspace Admins?
(Select the best answer.)
A) Use SCIM provisioning to create accounts for students and faculty members, and create an identity provider (IdP) group for all faculty members. Then, promote the members of the IdP group in bulk to Workspace Admins.
B) Use SCIM provisioning to create accounts for students and faculty members. Then, update their profile fields to reflect their title by syncing with the SCIM API.
C) Use either "Just-in-time" or SCIM provisioning to invite students and faculty members to Slack. Then, create a user group of faculty members and promote that user group in bulk to Workspace Admins.
D) Use "Just-in-time" provisioning to allow students and faculty members to create an account upon first login, eliminating the time and effort with onboarding new accounts. Then, promote each faculty member to Workspace Admin.
5. You're an Org Owner on your organization's Slack Enterprise Grid instance. An employee recently quit, and there's concern that the employee exported sensitive information prior to leaving. The security team wants to know what this former employee may have accessed.
What should you do? (Select the best answer.)
A) Export the former employee's access logs from the admin dashboard.
B) Revoke the encryption key with the Enterprise Key Management (EKM) feature so that the data from the former employee's account is protected.
C) Use the member analytics dashboard to confirm the former employee's account activity.
D) Access your security information and event management (SIEM) tool to view actions logged by the former employee.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: D |
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