Last Updated: Jul 19, 2026
No. of Questions: 60 Questions & Answers with Testing Engine
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| Section | Objectives |
|---|---|
| Real-time Decisioning | - Real-time customer interaction handling - Event-driven decision strategies |
| Next-Best-Action Designer | - NBA Designer configuration - Action prioritization and proposition management |
| Adaptive Models and AI | - Predictive analytics in decisioning - Adaptive learning models |
| Customer Decision Hub | - Next-Best-Action (NBA) framework - Business Issues, Groups, and Strategies |
| Reporting and Analytics | - Insights and reporting dashboards - Decision strategy performance monitoring |
| Arbitration and Strategy Execution | - Arbitration rules and prioritization logic - Real-time container execution |
| Decisioning Fundamentals | - Decision management concepts - Customer 360 and contextual decisioning |
1. U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website- The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.
Select the correct suppression rule for the requirement: If a customer has clicked on any of the mortgage offers a total of three times in the last 7 days, do not show any mortgage offers to that customer for the next 10 days.
A) Suppress an action for 7 days if there are three clicks on the web channel in the last 10 days.
B) Suppress a group of actions for 10 days if there are three clicks on the web channel in the last 10 days.
C) Suppress a group of actions for 10 days if there are three clicks on the web channel in the last 7 days.
D) Suppress an action for 10 days if there are three clicks for any channel in the last 7 days.
2. U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website. The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.
Select the correct suppression rule for the requirement: If a customer is presented on the website with the same offer five times in the last 14 days, do not show the same offer to that customer for the next 10 days.
A) Suppress a group of actions for 10 days if there are five impressions for any channel in the last 10 days
B) Suppress an action for 10 days if there are five impressions for web channel in the last 14 days
C) Suppress an action for 14 days if there are five rejects for web channel in the last 10 days
D) Suppress an action for 10 days if there are five impressions for any channel in the last 14 days
3. What does a solid arrow from a "Set Property" component to a "Filter" component mean?
A) Information from the "Set Property" component is copied over to the "Filter" component.
B) There is a one-to-one relationship between a "Set Property" and a "Filter" component.
C) A property from the "Set Property" component is referenced by the "Filter" component.
D) To evaluate the "Set Property" component, the "Filter" component is evaluated first.
4. An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel.
If the following volume constraint is applied, how many actions are delivered by the outbound run?
A) 75 SMSes and 25 emails
B) 150
C) 75 emails 25 SMSes
D) 100
5. The U+ Bank marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want customers to receive more than four promotional emails per quarter, regardless of past responses to that action by the customer.
Which option allows you to implement the business requirement?
A) Suitability rules
B) Customer contact limits
C) Suppression policies
D) Volume constraints
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: A |
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