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Exam Code: 132-S-709.2
Exam Name: Avaya Voice Self Service Implement Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Specialist

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132-S-709.2

Updated: Jul 29, 2026

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Avaya 132-S-709.2 Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Voice Self Service Implement Exam
Exam Number:132-S-709.2
Passing Score:70%
Certificate Validity Period:2 years
Exam Duration:90 minutes
Related Certifications:Avaya Voice Self Service Design Elective
Exam Price:$49.99 - $89.00 USD
Real Exam Qty:65-100
Available Languages:English
Exam Format:Multiple Choice, Scenario-Based
Recommended Training:Administering Avaya Aura Experience Portal
Developing Applications with Orchestration Designer
Exam Registration:Avaya Learning Center
Exam Way:Proctored online or onsite via Avaya Learning Center / authorized test centers
Pre Condition:No formal prerequisites; recommended experience with Avaya Voice Portal, Orchestration Designer, and IVR implementation
Official Syllabus URL:Not available (retired/archived exam)

Avaya 132-S-709.2 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Application Development & Deployment25%- Call flow design and routing logic
- VoiceXML application development
- Deployment and version management
Topic 2: Administration, Monitoring & Troubleshooting20%- Fault isolation and resolution
- System monitoring and logging
- Performance tuning and scaling
Topic 3: Avaya Voice Self-Service Architecture25%- Dialog/Orchestration Designer overview
- System integration and call flow model
- Avaya Aura Experience Portal components
Topic 4: Implementation & Configuration30%- CTI and database integration
- Media, prompt, and grammar configuration
- Installation and initial setup

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