Avaya 72201T Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Aura Core Components Support |
| Exam Number: | 72201T |
| Exam Price: | USD 250 |
| Certificate Validity Period: | 2 years (requires recertification) |
| Passing Score: | 70% |
| Available Languages: | English |
| Real Exam Qty: | 60-70 |
| Related Certifications: | Avaya Aura Communication Manager Avaya Aura Session Manager Avaya Aura System Manager ACIS - Avaya Aura Communication Manager |
| Exam Format: | Multiple Choice, Scenario-based |
| Exam Duration: | 90 minutes |
| Sample Questions: | Avaya 72201T Sample Questions |
| Exam Way: | Pearson VUE testing center / Online proctored exam |
| Pre Condition: | Recommended: Completion of Avaya Aura Communication Manager and Session Manager training courses; working experience with Avaya Aura platform |
| Official Syllabus URL: | https://www.avaya.com/en/training/avaya-university/ |
Avaya 72201T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Avaya Aura Communication Manager | 25-30% | - System administration tasks - Feature management and configuration - Call routing and translation - Communication Manager architecture - System parameters and defaults - Station and line administration |
| Avaya Aura System Manager | 15-20% | - Inventory management - System Manager functions - User and element management - Certificate management - Software and maintenance management |
| Avaya Aura Architecture and Platform Overview | 10-15% | - Core element relationships - Avaya Aura Architecture components - System Manager role and functionality - Platform positioning and integration |
| Troubleshooting and Support | 10-15% | - Log analysis and diagnostics - System monitoring - Performance troubleshooting - Common issues and resolution - Connectivity verification |
| Avaya Aura Session Manager | 20-25% | - Entity and adaptation module configuration - Session routing and dial patterns - Session Manager architecture - SIP entities and connections - SIP routing and policy management |
| Messaging and Media Services | 10-15% | - Avaya Aura Messaging overview - Audio and video integration - Messaging configuration - Media Server components |
Avaya Aura Core Components Support Sample Questions:
1. A remote worker using the Avaya Communicator on the smart mobile phone obtains a private IP address delivered from the corporate network over WiFi when in range of the wireless hot-spot.
When the remote worker is out of range of the corporate WiFi it obtains a Public IP address via the 3G/4G mobile Service Provider.
When roaming from the public network to the corporate private network and vice versa, which strategy prevents the user from having to change the SIP Proxy Server address in the smartphone?
A) Split Horizon DNS with FQDN
B) Network Address Translation (NAT)
C) Virtual Private Network (VPN)
D) Avaya Session Border Controller for Enterprise (SBCE) public IP-address
2. Which components are essential when setting up Avaya Aura Media Server for scalability?
(Choose two)
A) Additional DSP resources
B) Redundant network interfaces
C) Elastic search integration
D) Load balancers
3. You are preparing to enable EASG to provide Avaya Services local and remote access for performing support and system optimization.
What are the two methods to enable EASG during the implementation? (Choose two.)
A) Open a ticket to Avaya services and request to enable it
B) Using the CLI command EASGManage after deployment
C) During the OVA deployment
D) Using SMGR web GUI, check the "Enable EASG" check box on the desired component in the Inventory/Manage Elements screen
E) Using the SDM after the deployment
4. Which Communication Manager command can be used to verify the network Region in use by a particular en endpoint?
A) status station
B) display system-parameters ip-option
C) display ip-network-region
D) list usage extension
5. Which three statements are true regarding Avaya Aura 7.x? (choose three.)
A) Avaya Aura Communication Manager (CM) performs Collaboration Services.
B) Avaya Aura Session Manager (SM) performs SIP Session Management and Bandwidth Management.
C) System Manager (SMRG) frequently sends heartbeats to SIP Entities.
D) The database in Avaya Aura Media Server (AAMS) is periodically synchronized with System Manager (SMGR)
E) Presence Services in Avaya Aura 7 is hosted as an Avaya Breeze?snap-in.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A,D | Question # 3 Answer: B,C | Question # 4 Answer: A | Question # 5 Answer: B,C,E |
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By Albert

