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Exam Code: ITIL
Exam Name: ITIL V3 Foundation (ITIL Deutsch Version)
Certification Provider: EXIN
Corresponding Certification: Exin Certification

Study with EXIN : ITIL Deutsch Exam Torrent as your best preparation materials

ITIL Deutsch

Updated: May 31, 2026

No. of Questions: 505 Questions & Answers with Testing Engine

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ITIL Deutsch Practice Q&A's

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EXIN ITIL V3 Foundation (ITIL Deutsch Version) Sample Questions:

1. Welches sind die WICHTIGSTEN Fähigkeiten, die Service-Desk-Mitarbeiter benötigen?

A) Fähigkeiten zur Problemlösung
B) Fähigkeiten im Lieferantenmanagement
C) Technische Fähigkeiten
D) Fähigkeiten zur Vorfallanalyse


2. Welches ist ein wichtiges Prinzip der Kommunikation im Servicebetrieb?

A) Informationen sollten immer kommuniziert werden
B) Es hat einen beabsichtigten Zweck oder eine daraus resultierende Aktion
D18912E1457D5D1DDCBD40AB3BF70D5D
C) Meetings sind immer die beste Methode der Kommunikation
D) Es wird im Konfigurationsmanagementsystem gespeichert


3. Welche Praxis erfordert Fähigkeiten und Kompetenzen in Bezug auf Geschäftsanalyse, Lieferantenmanagement und Beziehungsmanagement?

A) IT-Asset-Management
B) Service-Level-Management
C) Vorfallmanagement
D) Überwachung und Ereignisverwaltung


4. Wie wandeln alle Wertschöpfungskettenaktivitäten Inputs in Outputs um?

A) Durch den Einsatz eines einzigen Funktionsteams
B) Durch die Implementierung einer Prozessautomatisierung
C) Durch Ermittlung des Servicebedarfs
D) Durch die Verwendung einer Kombination von Praktiken


5. Welche Organisation liefert die Ergebnisse einer Dienstleistung?

A) Ein Dienstanbieter liefert Ergebnisse des Dienstes
B) Ein Service-Consumer liefert Ausgaben des Service
C) Ein Dienstanbieter liefert Ergebnisse des Dienstes
D) Ein Service-Consumer liefert Ergebnisse des Services


Solutions:

Question # 1
Answer: D		Question # 2
Answer: B		Question # 3
Answer: B		Question # 4
Answer: D		Question # 5
Answer: A

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