Latest Success Metrics For Actual CRT-271 Exam (Updated 279 Questions)
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Salesforce CRT-271 (Certification Preparation For Community Cloud Consultants) Certification Exam is designed for professionals who specialize in the deployment and management of Salesforce Community Cloud solutions. Certification Preparation For Community Cloud Consultants certification exam covers a range of topics, including understanding the capabilities of Salesforce Community Cloud, configuring and managing communities, building custom Lightning components, and integrating with other Salesforce products.
Salesforce CRT-271 (Certification Preparation For Community Cloud Consultants) Certification Exam is a comprehensive assessment of a candidate's knowledge and skills in community cloud implementation and management. It is a valuable certification for professionals who want to advance their careers in Salesforce consulting and gain a competitive edge in the market. Candidates can prepare for the exam by taking advantage of Salesforce's training resources and attending in-person training sessions or joining online study groups.
NEW QUESTION # 106
Universal Containers has built a Partner Community for its users. Users must accept an agreement when logging into the community for the first time.
What are three ways for a Salesforce administrator to meet this requirement? Choose 3 answers Select one or more of the following:
- A. Redirect users to a custom page displaying a user agreement before users login for the first time
- B. Build a site.com page with a user agreement and replace the login page with "complete registration on acknowledgement"
- C. Customise the user registration page to include the user agreement and "complete registration on acknowledgement"
- D. Leverage audiences and the page variations to hide content in the Community until the user agreement has been accepted
- E. Use login flows to show the user agreement when Community users log in for the first time
Answer: C,D,E
NEW QUESTION # 107
Universal Containers is leveraging Salesforce Content and needs to make it available to their Community users (Customers, Partners, and Employees). Which users will be able to view Salesforce Content based on their license?
- A. Users with the Customer Community Login license.
- B. Users with the Customer Community license.
- C. Users with the High-Volume Customer Portal license.
- D. Users with the Customer Community Plus license.
Answer: D
NEW QUESTION # 108
Northern Trail Outfitters (NTO) is planning to acquire one of its competitors. NTO has identifies agroup of Partners to collaborate with during the entire acquisition process. Which option should NTO use to ensure that only the selected group of partners have visibility to the acquisition?
Select one or more of the following:
- A. mention only selected collaboration Partners
- B. Set Chatter group emailsetting for selected collaboration Partners to Limited
- C. Manually share records with selected collaboration Partners
- D. Create an Unlisted Chatter Group for selected collaboration Partners
Answer: D
NEW QUESTION # 109
Universal Containers (UC) is building a Community to drive channel sales. UC has 2,000 partner accounts.
The high-level capabilities for UC Partners are:
- Partner users should only see Accounts and Cases that they have access to
- A Partner user must be able to create Cases for all Accounts in their account hierarchy, regardless of whether they are a parent or child Account
- Partner users myst be able to collaborate within the private Groups of which they are members What are two ways the Salesforce Admin should fulfil these requirements? Choose 2 answers Universal Containers (UC) is building a Community to drive channel sales. UC has 2,000 partner accounts.
The high-level capabilities for UC Partners are:
- Partner users should only see Accounts and Cases that they have access to
- A Partner user must be able to create Cases for all Accounts in their account hierarchy, regardless of whether they are a parent or child Account
- Partner users myst be able to collaborate within the private Groups of which they are members What are two ways the Salesforce Admin should fulfil these requirements? Choose 2 answers
- A. Configure an Owner-based Sharing Rule on the Account and Case Object
- B. Use Apex managed sharing on the Account and Case Object
- C. Set External User Organisation-wide Defaults to Private on the Account and Case Object
- D. Create a Criteria-based Sharing Rule with read/write access on the Account and Case Object
Answer: B,C
NEW QUESTION # 110
The Universal Containers marketing department has approved a digital experience concept. The CTO has specified that all pages must always load within two seconds and be supported by older browsers.
What underlying Community infrastructure should the Community Cloud consultant utilise to build the Community?
Select one or more of the following:
- A. Tabs + Visualforce Community
- B. Koa or Kokua Community template
- C. Lightning Community
- D. Salesforce Sites
Answer: A
NEW QUESTION # 111
Universal Containers uses Customer Community licences.
One of its largest customers wants to run reports. What licence type will allow Universal Containers to meet this requirement? Select one or more of the following:
- A. High Volume Customer Portal
- B. Lightning External Apps
- C. Customer Community Plus
- D. Portal Manager
Answer: C
NEW QUESTION # 112
Universal Containers needs to provide public access to some Knowledge articles in the Community. Articles are associated to the Public Knowledge Base channel, but are NOT visible in the Community.
How should the Salesforce Admin troubleshoot this issue?
- A. Enable public access for the Community in Setup and the Guest User profile.
- B. Create a Featured Topic in the Community Builder to display articles.
- C. Check the Article type permissions on the Guest User profile.
- D. Create a new data category specifically for Guest Users to display articles.
Answer: C
NEW QUESTION # 113
Universal Containers plans to use person accounts for the external consultants. They need to allow their consultants to register using the Community. How can a Salesforce admin enable this capability in the Community using configuration?
Select one or more of the following:
- A. Allowing users to self register and create a workflow to update contacts to Person Account
- B. Add a Person Account option to the user registration page and have the option selected by default
- C. Enable Allow External Users to self-register in a Community Management and leave the account field blank
- D. Provide a link to a custom web page that allows external consultants to register and use Salesforce API to create Person Accounts
Answer: C
NEW QUESTION # 114
Universal Containers is launching a Community with the following requirements:
- Branding requirement is limited to logo and font.
- Configurable Navigation with the option to navigate to custom objects and records.
- Access to articles is limited per Date Category Visibility.
Which template should the Salesforce Admin use to build this Community that will natively support these capabilities?
- A. Kokua
- B. Aloha
- C. Koa
- D. Customer Service (Napili)
Answer: D
NEW QUESTION # 115
A Salesforce admin needs to build a self-service Community. Which three steps should the Salesforce admin take before building the Community in Salesforce? Choose 3 answers Select one or more of the following:
- A. Create email templates for the community to be used in the Community
- B. Configure a search for articles and discussions in the Community
- C. Add discussions on topics that car be published ir the Commit :y
- D. Gather branding assets, including images and logo for the Community
- E. Enable the Service Cloud features to be used in the Community, including knowledge and case
Answer: A,D,E
NEW QUESTION # 116
Universal Containers launched a Lightning Customer Community that lists store locations through a custom object, Store Locations. Users searching for locations are unable to see any Store Locations records. Which three actions should the Community Cloud consultant takes to solve this issue?
Choose 3 answers
Select oneor more of the following:
- A. Enable read access on the user profile to the Store Locations object
- B. Add an HTML component with the link to the Store Locations Community page
- C. Associate a tab to the Store Locations object
- D. Define the Store Locations object in the Global Search Results component
- E. Add the Store Locations object pages to the Community navigation
Answer: A,C,D
NEW QUESTION # 117
Your company wish to use their own URL for their community to maximise the brand impact to customers.
How would you achieve this?
- A. My Salesforce1
- B. My Domain
- C. Salesforce1
- D. Community Domains
- E. Custom URLs
Answer: E
NEW QUESTION # 118
A Salesforce Admin enables "Allow members to Flag" in Community Workspaces. Which two content types can members flag as inappropriate? Choose 2 answers Select one or more of the following:
- A. Files
- B. Topics
- C. Articles
Answer: A
NEW QUESTION # 119
Universal Containers needs a Community for distributors who manage their sales with the following requirements: * Each distributor has multiple users. * Users within the same distributor should be able to talk with each other. * Users should NOT be able to talk with users from other distributors. * The Knowledge articles and other Community features should be the same for all distributors. Flow should the Salesforce Admin meet these requirements?
- A. Enable the Portal user visibility and disable the Community user visibility under Sharing settings. Keep OWD for Users as private for external users
- B. Create a separate Community for each distributor. Allow members to talk within the Community and enable the Community user visibility
- C. Reate a Sharing set to share the users within a distributor in the Community. Allow ions, keeping the OWD for Users as private
- D. Create Sharing groups to share users within a distributor. Allow ions, keeping the OWD for Users as private
Answer: A
NEW QUESTION # 120
Which three Lightning Components are available in Builder when customizing a home page? Choose 3 answers
- A. Home Page Tabs
- B. Related Topics List
- C. Feed Publisher
- D. Search Results
- E. Headline
Answer: B,C,D
NEW QUESTION # 121
Bagel World wish to engage with both their partners and customers alike and luckily have just purchased Salesforce. The only difference in the experience is that Partners will have access to their Bagel World Opportunities. What would you recommend to Bagel World?
- A. Create 2 Communities 1 Partner Community and 1 Customer Community
- B. Create two Communities and give Partners access to both and only have Opportunities available in the Partner Community
- C. Create 1 Community for both Customers and Partners and enable Super User Access for Partners
- D. Create1 Community for both customers and partners
Answer: D
NEW QUESTION # 122
Universal Containers is experiencing an increase in spam in their Community. The Community Manager needs to put in some pre -moderation rules to be alerted when multiple posts occur from the same user over a short period of time. What should the Community Manager do to meet this requirement?
- A. Activate a content rule to flag member -generated content with a Review Moderation action
- B. Grant the 'Community Moderator' permission to allow access to view engagement reports
- C. Grant the 'Moderate Communities Feed' permission to Community members so they can flag content
- D. Create a rate rule and apply it to posts with newly registered members as the criteria
Answer: C
NEW QUESTION # 123
You have created a custom object to list all upcoming company events, including speaker bio's and location and now wish to expose this publicly on your Customer Community. How are you are able to edit the public access settings? [Select Two]
- A. Go into the Community Page Manager and update the Page Access control to Public
- B. Add the sample code provided on help.salesforce.com to the head markup and add the object name you want to expose publicly
- C. Go into the Community Manager and select the objects that are available publicly
- D. Go into the Setup Menu >> Profiles >> edit the object settings on the guest community profile
- E. Go into the Community Builder and navigate to settings and click on the hyperlink to the Guest User Profile
- F. Install the Community Object Permissions Manager from the AppExchange for advanced data sharing options
Answer: D,E
NEW QUESTION # 124
Universal Containers builds their customer Community on Customer Services Templates. They create several recommendations that are visible on the home page, including one for their annual conference event. After the event, the Salesforce Admin needs to remove the event recommendation. Where should the Salesforce Admin delete the recommendation?
Select one or more of the following:
- A. From the Community Builder
- B. From the Community Workspaces
- C. From the Community site
- D. From the All Communities setup page
Answer: B
NEW QUESTION # 125
Universal Containers needs their channel partners to collaborate on Opportunities within their new partner Community based on the Customer Service Template. What is the recommended way to accomplish this task?
- A. Add Opportunities as a Salesforce Object in the Navigation Menu.
- B. Create a Visualforce page for Opportunities and add the page as a Navigation Menu item.
- C. Create a page layout for leads and assign it to those profiles that have access to the Community.
- D. Create a Detail page for invoices and add the page as a Navigation Menu item.
Answer: A
NEW QUESTION # 126
Universal Containers has recently launched a Lightning Community for customers and partners. Internal teams have created Knowledge articles about company products and partner onboarding. How should the Community Cloud consultant assign Topics so articles can be found easily on the Community.
Select one or more of the following:
- A. Assign Data categories to articles and map to Topics
- B. Assign Data categories to Chatter profiles and map to Topics
- C. Assign Topic categories to articles
- D. Assign articles directly to Navigational Topics
Answer: A
NEW QUESTION # 127
You have spent the last two weeks getting your community ready for the prime time and have recently deployed your configuration to production and now wish to make it publicly available. What steps do you take to do this?
- A. Go into the Community Manager >> Administration and Activate the community
- B. Go into the Community Manager >> Administration >> Settings and Activate the Community
- C. Go into the Community Builder >> Settings and Activate the community
- D. The community will automatically activate when you add users to it
- E. Deploying to production automatically enables the community
Answer: B
NEW QUESTION # 128
Universal Containers needs to create a Navigation link to the company's website inside their Customer Service (Napili) Template-based Community.
Which standard functionality should be used to accomplish this task?
- A. Update the Default Website Link property inside Property Editor to the company's website.
- B. Create a rich text field inside the Navigation object and include the website URL as an href link.
- C. Upload an HTML header in Community Management with Javascript that contains a link to the external website.
- D. Create a Navigation menu item inside Community Builder with External URL type.
Answer: D
NEW QUESTION # 129
Universal Containers (UC) just went live with a new Customer Community. UC wants to automatically create Community users for related contacts when a new business opportunity is marked as closed won.
Which approach should the Community Cloud consultant recommended to accomplish this?
Select one or more of the following:
- A. Use a workflow rule to create a task for the administrator with a list of contacts that should be users
- B. Usea schedule report that alerts the Salesforce administrator of the new contacts
- C. Use a trigger to create Community users forall related contacts on the account
- D. Send an email to the administrator when the opportunity is marked closed won so they can create users
Answer: C
NEW QUESTION # 130
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