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A project stakeholder books a meeting to request approval for an urgent change. Another stakeholder submitted a feature change request when the team finished their last iteration. Both stakeholders are impatient, and the project manager learns that one of the stakeholders is inviting team members to join a private chat.
What should the project manager do?

• A. Ask the stakeholders to obtain approval from the change control board.
• B. Meet with the stakeholders to explain the change management process.
• C. Ask the stakeholders to refrain from talking directly to team members.
• D. Meet with the stakeholders to explain the sequence of deliverables.

A project manager is leading an online learning system development project for a government body. The project team is working on a new feature that needs a very stable video streaming platform. A stakeholder from marketing suggests using a platform that has been used in other marketing projects. Following the endorsement of senior management, the team soon adopts this platform. Yet during development, the team finds that the platform cannot handle multilanguage subtitles, which are critical to the online learning system.
What should the project manager have done to avoid this situation?

• A. Reviewed the process and made sure the technical staff was properly authorized to select the program that met all requirements.
• B. Arranged a meeting between the stakeholder and the team to make sure the recommended streaming platform met all requirements.
• C. Ensured identification and documentation of detailed requirements as well as acceptance criteria before selecting the solution.
• D. Asked the streaming platform provider to give a presentation to all stakeholders and the project team.

In the development phase of a large-scale Scrum project, the team is unsure what the acceptance criteria to close a task should be. How should the project manager help in answering this question?

• A. Create a test strategy document to clarify for the Scrum team how the test will be performed.
• B. Create a communications management plan, indicating to the team how the work should be closed.
• C. Create a risk, indicating that the team does not know how to achieve the outcome.
• D. Create a definition of done (DoD) with the teams and customer to align project objectives.

The product owner spends 20% of their time on a project. The product owner complains to the project manager that team members are asking questions via emails and refusing to provide effort estimates until all of their questions are clarified. This is delaying the final work estimate.
What should the project manager do?

• A. Provide the rough cost of the project using expert judgment.
• B. Execute internal discussions first before contacting the product owner.
• C. Direct team members to review the given business requirements document.
• D. Schedule a meeting with all interested parties to discuss open items.

A virtual team updates a kanban board weekly with project progress. Recently, team members have raised concerns about properly tracking interdependent activities How should the project manager address this issue?

• A. Register the issue in the project backlog so that the project team may address it in next iteration.
• B. Adapt the tool for better monitoring and reporting of the interdependent activities' progress.
• C. Assign one team member as accountable to monitor interdependent activities that are related on an ongoing basis.
• D. Assign activities that are interdependent to the same team members to avoid complexity and ensure progress monitoring.