Study with Avaya : 3314 Exam Torrent as your best preparation materials
Last Updated: Nov 10, 2026
No. of Questions: 65 Questions & Answers with Testing Engine
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Avaya 3314 Practice Q&A's
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Exams change, and stale materials waste your hours. In 2026, SurePassExams experts test and refresh the 3314 content continuously, and every update reaches you free for 365 days after purchase.
Avaya 3314 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Feature Configuration | 25% | - POM campaign setup and agent assignment - User management and security - Voice, email, and SMS integration - AAEP core functions and routing |
| Topic 2: Maintenance and Upgrades | 20% | - Standard reporting capabilities - Database administration - Backup and recovery procedures - System updates and upgrade paths |
| Topic 3: Monitoring and Troubleshooting | 15% | - Monitoring tools and logs - POM issue resolution - Performance optimization - Troubleshooting AAEP components |
| Topic 4: Installation and Initial Configuration | 20% | - Prerequisites and installation procedures - POM installation and database setup - ICR configuration and requirements - EPM and MPP configuration |
| Topic 5: AAEP and POM Architecture | 20% | - AAEP system components and roles - POM architecture and integration - External systems and interfaces - Licensing and deployment models |
3314 Exam FAQ — Devices, Updates, Know-How
Recommended: Hands-on experience with Avaya Aura Experience Portal and POM solutions Since requirements change over time, confirm the latest on the official Avaya exam page before scheduling.
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 65 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
The 3314 exam is a Avaya certification exam validating the Avaya Aura® Experience Portal with POM Implementation and Maintenance syllabus shown above. It belongs to these credential paths: Avaya Aura Experience Portal with POM Implementation and Maintenance. Candidates in 2026 start with SurePassExams's 65 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
Avaya recommends these training resources for the Avaya Aura® Experience Portal with POM Implementation and Maintenance exam:
Follow the training with steady self-testing — the 65 practice questions from SurePassExams help you apply theory and fill any gaps the training leaves.
The official Avaya Aura® Experience Portal with POM Implementation and Maintenance outline defines 5 domains. The leading three are Installation and Initial Configuration (20%), AAEP and POM Architecture (20%), and Maintenance and Upgrades (20%). The full list is in the topics section above, and SurePassExams's 65 practice questions cover each one.
The Avaya Aura® Experience Portal with POM Implementation and Maintenance exam contains 62-65 to complete within 90 minutes. Timed simulation in the SurePassExams Desktop Test Engine teaches that rhythm before exam day does.
The Avaya Aura® Experience Portal with POM Implementation and Maintenance exam requires 66% to pass, and registration costs $125 USD. A failed attempt means paying the same fee again — a readiness check with the SurePassExams engines before booking is the cheaper option.
SurePassExams issues a full refund if you take the Avaya Aura® Experience Portal with POM Implementation and Maintenance exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
Online proctored or Onsite at authorized test centers Register for the Avaya Aura® Experience Portal with POM Implementation and Maintenance exam through these official channels:
After booking, SurePassExams delivers your practice questions within 1 minute — preparation starts the same day.
Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:
In Intelligent Customer Routing (ICR), on which administration page do you configure settings that were previously configured using the icrcca.properties file of the previous release?
- A. ICR Application Configuration page
- B. Destination Configuration page
- C. icrcore.properties file
- D. ICR Core Configuration page
Correct Answer: C 🗳️
Proactive Outreach Manager (POM) employs the use of an Agent script editor.
Which two statements accurately represent the usage of this Agent Script editor? (Choose two.)
- A. The Agent scripts can be in Native or URL formats.
- B. It is a utility used by agents to update/view Customer or Contact attributes.
- C. It is a utility used by customers to update their information using self-service menu.
- D. The Agent scripts can be XML or in VXML formats.
Correct Answer: A,B 🗳️
Trace item in the Avaya Aura Orchestration Designer application is being used to debug an application in the Tomcat runtime environment.
In which directory is the Trace item log file located in an Avaya Aura Experience Portal (AAEP) runtime environment?
- A. $CATALINA_HOME/webapps/<app_name>/data/log
- B. <EclipseWorkspace>\<AppllcationName>\data\log
- C. $CATALINA_HOME/webapps/data/log
- D. <EclipseWorkspace>\data\log
Correct Answer: A 🗳️
Which component in Proactive Outreach Manager (POM) is responsible for defining the rules at the address or agent level, and evaluates them before the call attempts?
- A. Rule Engine
- B. Campaign Director
- C. POM Web Services
- D. POM Driver
Correct Answer: A 🗳️
If a call enters the system and matches more than one URI, what determines the application that will handle the request?
- A. The inbound called numbers or URIs cannot match more than one application.
- B. On the Add Application form, the Set Priority field assigns the priority.
- C. The Launch Order link on the Add Application page is used to set the priority.
- D. The Start With field on the Add Application form sets the order.
Correct Answer: C 🗳️
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